Network Operations Specialist Sr.- Active Secret Clearance Required!

Company: Epsilon, Inc. ( Learn More )

General Information
US-CA-San Diego
Not Specified
Not Specified
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Job Description

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 Network Operations Specialist Senior

Security Clearance required: Active Secret
Location: San Diego, CA

Position Summary: The Network Operations Specialist Senior will, under broad direction, oversee the infrastructure and network operation, responding appropriately to alerts and events.

Summary of Position Responsibilities:
  • Oversee incident resolution, ensuring appropriate response to escalations.
  • Coordinate infrastructure repairs, including directing remote activities to ensure continuity for service delivery.
  • Review root cause analysis documentation to address performance management and incident correlation issues.
  • Provide data center support where appropriate.
  • Oversee daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues.
  • Provide incident notification to Government representatives.
  • Work is performed in 24/7 environment and must be able to work second/third shifts, weekends, and holidays.
  • Essential Skills, Experience, and Certifications:
  • 10+ years of experience required.
  • Possess at least two of the following: Certified Information Systems Security Professional (CISSP), CISCO Certified Network Professional (CCNP), CISCO Certified Design Professional (CCDP), or a Microsoft Certified Technology Specialist (MCTS) certification.
  • Certified in accordance with DODD 8570.1 Information Assurance Technician III.
  • Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Physical Demands: While performing the duties of this job, this position requires the ability to sit for potentially long periods of time throughout the workday. Hearing sufficient to understand conversations, both in person and on the telephone. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components for potentially long periods of time without experiencing abnormal hand, wrist, or eye strain.
  • Work Environment: Includes a typical office environment, with minimal exposure to excessive noise or adverse environmental issues, including exposure to heat, cold, inclement weather conditions, and occasional environmental hazards. Local, regional, and national travel may be required.
  • Epsilon Benefits:
    Medical, Dental, Vision Plan
    AD&D and Life Insurance
    Paid Federal Holidays
    Paid Time Off
    401(k) Retirement Plan
    Education reimbursement
    Referral Bonuses
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